Refund policy

We want you to love your purchase. If you're not satisfied, we’re here to help.

Items must be returned within 3 days of delivery

Items must be unused, in original condition, and in original packaging

Proof of purchase is required

Customized or personalized jewelry

Earrings (for hygiene reasons)

Sale or discounted items (unless defective)

If you receive a damaged or incorrect product, please contact us within 24 hours with photos as proof.

Approved refunds will be processed within 7–10 business days

Refunds will be issued via the original payment method.

We offer exchanges for defective or damaged items only.

Customers are responsible for return shipping costs unless the item is defective

We recommend using a track able shipping service

Email: zaahas77@gmail.com